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Privacy Policy

1. This website provides information and assistance relating to UK consumer rights for used car purchases.
 

2. Information We Collect
 

We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number (if provided)

  • Details about your used car purchase and dispute

  • Any other information you voluntarily provide via forms or communication
     

We do not knowingly collect data from children.


3. How We Collect Information
 

We collect personal information when you:

  • Complete an enquiry or intake form

  • Make a payment for services

  • Contact us by email or other means
     

4. How We Use Your Information
 

We use your personal data to:

  • Review your situation and determine whether we can assist

  • Provide information and assistance related to your enquiry

  • Communicate with you regarding your case or service

  • Process payments and manage administration

  • Comply with legal or regulatory obligations
     

We do not sell your data or use it for unrelated marketing.


5. Legal Basis for Processing
 

Under UK GDPR, we process personal data on the following lawful bases:
 

  • Contract – where processing is necessary to provide a paid service

  • Legitimate interests – to respond to enquiries and operate the service

  • Legal obligation – where required by law
     

6. Data Sharing
 

We do not share your personal data with third parties except where necessary to operate the service, such as:
 

  • Payment processors

  • Website or form providers


These providers process data in accordance with their own privacy policies and UK GDPR requirements.


7. Data Storage and Security


Your information is stored securely using reputable third-party platforms.

Reasonable measures are taken to protect personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.


8. How Long We Keep Your Data


We retain personal data only for as long as necessary to:
 

  • Provide the service

  • Meet legal, accounting, or record-keeping requirements


You may request deletion of your data where appropriate (see Section 9).


9. Your Data Protection Rights


Under UK GDPR, you have the right to:
 

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Object to or restrict certain processing

  • Request data portability
     

To exercise any of these rights, contact us using the details above.
 

10. Cookies


This website may use basic cookies or similar technologies for functionality or analytics.

You can control cookies through your browser settings.


11. External Links
 

This website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.


12. Changes to This Policy


This Privacy Policy may be updated from time to time.

The most current version will always be available on this page.

 

 

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